Terms and Conditions, Imprint, Right of Withdrawal and General Terms and Conditions of Use - AndreSi ®

General information

® AndreSi - is a registered trademark.

Articles are usually sent within 72 hours, provided that the article is in stock and we have therefore not specified a later delivery time. (is shown with the article)

With regard to the sales packaging filled with goods for the first time and given to private end consumers, our company has joined the nationwide Landbell AG for return systems of Landbell AG, Mainz, in order to ensure compliance with our legal obligations according to § 6 VerpackV.

Further information can be found on the Landbell AG website.

In general, however, you can use the publicly available systems for this.

Notes on battery disposal
In connection with the sale of batteries or with the delivery of devices that contain batteries , we are obliged to inform you of the following:

As the end user, you are legally obliged to return used batteries. You can buy old batteries that we have or have carried in our range as new batteries free of charge at our dispatch warehouse
(Shipping address) or hand it in at a public recycling center .

The symbols shown on the batteries have the following meanings:
The symbol of the crossed out garbage can means that the battery must not be thrown into the household waste .
Pb = battery contains more than 0.004 mass percent lead
Cd = battery contains more than 0.002 percent by mass of cadmium
Hg = battery contains more than 0.0005 percent by mass of mercury.

A return of the old batteries by post is not permitted due to the dangerous goods ordinance.

General return rules (clear short form)

The legal regulations and generally applicable reimbursement guidelines described in detail here apply.

Returns
Please inform us of your wish to return goods within 4 weeks
and then send the item back to us within 2 weeks.
No refund is possible without returning the goods.

Important!!! You are obliged to enclose a return receipt (e.g. the delivery note) with the order number and / or RMA receipt (complaint number) with your return.
In the case of returns without an order or RMA number, the customer has no right to reimbursement (EU law), even if we try to assign them anyway.

The customer bears the return costs if the article is not liked.
In the event of a warranty claim or verifiable manufacturer defects, we will assume this.

We do not accept freight collect returns, or are there any additional costs? offset against their sales price.
However, if there is a legitimate reason (e.g. technical defect, warranty claim), the return costs of the shipping (not freight collect) can be reimbursed to the amount of the cheapest return costs of the customer. or alternatively to send a prepaid return parcel label to be printed out.
The customer is obliged to pack the item in the same way or in the same way as delivered by us, otherwise consequential damage to the packaging of the contents can also be charged.
In the case of damaged shipments, send them back in perfect outer packaging.

The reimbursement will be made via or to the account from which you paid.

Lack of articles
If the goods are returned due to a defect, this must be stated and the defect adequately described.
Claims related to defective items can be asserted up to the amount of the item price and the shipping costs. Further claims are excluded.

In the event of damage that can be traced back to improper use by the customer, we reserve the right to withhold claims for damages, even if we generally endeavor to decide in the interests of the customer in case of doubt.
All items remain our sole property until payment is received or when payment is refunded.

The guarantee does not cover damage caused by external influences caused by improper use, misuse or neglect.
A corresponding reduction in value is asserted if the item is worn out.

Customer addresses
Please note that you are obliged to give your address correctly and that it must be recognizable by the name tag next to the house number.
We cannot accept any liability for addresses that cannot be delivered, so once the goods have been returned, we may charge you the shipping costs including additional costs.

bills
You can request invoices for the products you have bought from us at any time during the statutory warranty period as a PDF file.
All articles are including the legal VAT. offered and sold.

Each item remains our sole property until full payment has been made.

validity
Should a part of the regulations be or become ineffective, the validity of the remaining regulations is not affected.

The place of jurisdiction is Dresden.

® AndreSi - is a registered trademark of the company

Future CNS

Andreas Siebert

Am Kirschfeld 13

01239 Dresden

Tel .: 0351-21919663 (AB, no telephone hotline)

Fax.:0351-21919664

We do not currently offer a telephone hotline, but we can always be reached very quickly via email and any problems can usually be solved there much better.

The EU arbitration board is required by law to be found at

http://ec.europa.eu/consumers/odr/

General terms and conditions as of June 3, 2016

1. Scope

The following terms and conditions apply to all orders placed through our online shop by consumers and entrepreneurs.

A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in their commercial or independent professional activity.

With regard to entrepreneurs, these terms and conditions also apply to future business relationships, without our having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they only become part of the contract if we have expressly consented to this.

2. Contractual partner, conclusion of contract

The purchase contract is concluded with Future-CNS Andreas Siebert.

When the products are placed in the online shop, we are submitting a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you click the order button to accept the offer for the goods in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.

A binding contract can also be concluded beforehand as follows:

If you have chosen credit card payment, the contract is concluded at the time the credit card is charged.
If you have chosen to pay by direct debit, the contract is concluded when the account is debited.
If you have chosen the PayPal payment method, the contract is concluded when you confirm the payment order to PayPal.
If you have chosen the SOFORT transfer payment method, the contract is concluded at the time the payment instruction is confirmed to SOFORT GmbH.

The languages available for the conclusion of the contract are German and English.

We save the contract text and send you the order data and our terms and conditions by email. You can also view and download the terms and conditions here on this page at any time. You can view your past orders in our customer login.

3. Terms of delivery
In addition to the stated product prices, shipping costs are added. You can find out more about the amount of shipping costs in the offers.

We only deliver by mail. Unfortunately, a self collection of the product is not possible.

4. Payment
The following payment methods are available in our shop:

Payment in advance
If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

Credit card
Your credit card will be charged upon completion of the order.

If you choose the credit card payment method, 0 percent of the purchase price will be charged as costs.

Direct debit
The purchase price is debited from your account when the order is completed.

If you choose the direct debit payment method, you will incur additional costs of 0 percent of the purchase price.

Paypal
You pay the invoice amount via the online provider PayPal. You must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. You'll get more information during the ordering process.

If you choose the payment method Paypal / Paypal Express plus 0 percent of the purchase price will be charged as costs.

Instant bank transfer
We also offer SOFORT transfer. Herewith we receive the transfer credit immediately. This accelerates the entire order process. All you need is the account number, bank code, PIN and TAN. Via the secure payment form from SOFORT GmbH, which is not accessible to dealers, SOFORT Überweisung automatically and in real time places a transfer in your online bank account. The purchase amount is transferred immediately and directly to the retailer's bank account. If you choose the SOFORT transfer payment method, a pre-filled form opens at the end of the ordering process. This already contains our bank account. In addition, the transfer amount and the purpose are already displayed in the form. You now have to select the country in which you have your online banking account and enter the bank code. Then enter the same data as when registering for online banking (account number and PIN). Confirm your order by entering the TAN. Right after you receive confirmation of receipt. In principle, every internet user can use SOFORT Überweisung as a payment method if they have an activated online banking account with PIN / TAN procedure. Please note that the SOFORT transfer is not yet available at a few banks. You can find more information about whether your bank supports this service here: https://www.sofort.com/ger-DE/general/fuer-kaeufer/fragen-und- Answeren/

If you choose the payment method SOFORT Überweisung plus 0 percent of the purchase price as costs.

Other payment service providers with instant payment options
We also offer the following payment methods:

HiPay (most of the above payment options are made via Hipay)

5. Retention of title

The goods remain our property until full payment.

For entrepreneurs, the following also applies: We reserve ownership of the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale regardless of a combination or mixing of the reserved goods with a new item - in the amount of the invoice amount to us in advance, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you fail to meet your payment obligations.

6. Transport damage

If goods are delivered with obvious transport damage, please complain about such errors to the deliverer as soon as possible and contact us immediately. Failure to lodge a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or transport insurance.

7. Warranties and Guarantees

The statutory right to liability for defects applies. Information on any additional guarantees that may apply and their precise conditions can be found next to the product and on special information pages in the shop.

8. Liability

We are always unrestrictedly liable for claims due to damage caused by us, our legal representatives or vicarious agents

in the event of injury to life, body or health
in the event of willful or grossly negligent breach of duty
for guarantee promises, if agreed
as far as the scope of the product liability law is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is for the damage foreseeable at the time the contract was concluded limited, the occurrence of which must typically be expected.

Otherwise claims for damages are excluded.

9. Online Dispute Resolution
Online dispute resolution in accordance with Art. 14 Paragraph 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can find at http://ec.europa.eu/consumers/odr/ .

10. Protection of minors
If your order includes goods whose sale is subject to age restrictions, we use a reliable procedure that includes a personal identity and age check to ensure that the customer has reached the required minimum age. The deliverer only hands over the goods after the age check and only to the customer personally.

11. Content of the contract, quality of our goods
a) Our offer, possibly our written order confirmation and these terms and conditions are decisive for the content of the contract. Verbal collateral agreements do not exist. Subsequent changes or additions should be agreed in writing.
b) The agreed quality of our goods are those properties and features that are named in our offer, our order confirmation and on the product packaging. Other or more extensive properties and features are only deemed to be the agreed quality if we have expressly agreed with you as such. That should be done in writing.
c) Declarations on the quality and durability of the goods, with which we grant you additional rights without prejudice to your statutory claims, only represent a quality and durability guarantee within the meaning of Section 443 BGB if we have expressly designated them as a guarantee.
d) We point out that wooden surfaces and natural materials such as precious stones as well as textiles and leather (e.g. furniture covers and decorative fabrics) may differ in color and grain or marbling from samples or earlier deliveries within the scope of what is customary and reasonable in the trade.

12. Delivery, delivery times, delivery obstacles, right of withdrawal
a) Partial deliveries are permitted as long as they are reasonable for you.

c) You have to pay the shipping costs for the delivery. This does not apply to shipping costs that arise from the fact that we are not responsible for the delivery date agreed upon in the order. We would like to point out that longer delivery times may be required when shipping abroad and that higher shipping costs, duties and fees, etc., may be incurred by you.
d) Cases of force majeure (unforeseen circumstances for which we are not responsible and incidents that could not have been avoided with the care of a prudent businessman, e.g. labor disputes, war, fire, transport obstacles, lack of raw materials, official measures) interrupt for the time of theirs Duration and extent of their effect our delivery obligation. This also applies if we are already in default of delivery.
e) If you are in default of acceptance, after setting and unsuccessful expiry of a reasonable deadline, we are entitled to demand lump-sum compensation of 25% of the value of the goods. You are expressly entitled to prove that no damage or significantly less damage occurred. We are entitled to demand higher damages if we can prove that we incurred higher damage.

13. Prices and Payments
a) The prices stated by us are final prices including taxes. Any shipping costs are shown separately and are not included in our prices.
b) You can only offset against undisputed or legally established claims. This also applies to the assertion of rights of retention, insofar as these are not based on the same contractual relationship.
c) The assignment of claims against us that are not monetary claims requires our prior consent.

14. Final provisions

If you are an entrepreneur, German law applies to the exclusion of the UN sales law.

If you are a merchant within the meaning of the Commercial Code, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.

Information and logos on other brands and manufacturers are only used for the representation and explanation of these offers and therefore do not represent any brand claims on our part for these brands.

Should a part of the regulations be or become ineffective, the validity of the remaining regulations is not affected.

No warning without previous contact!
If the content of our website violates the rights of third parties or legal provisions, please inform us immediately, we do not accept any cost notes.
We guarantee that the rightly complained about violations will be removed immediately, without you having to call in a lawyer, whereby it is necessary to provide verifiable information in order to be able to check your legal claim. Nevertheless, we will reject costs incurred by you without prior contact and, if necessary, submit a counterclaim for violation of the aforementioned provisions.

Terms and conditions created with Trusted Shops legal texts in cooperation with Wilde Beuger Solmecke Rechtsanwälte .

Information on exercising the right of withdrawal (detailed) as of May 27, 2015

Right of withdrawal

Right of withdrawal
You have the right to withdraw from this contract within 4 weeks without giving any reason.
The cancellation period is 28 days from the day in the case of a sales contract on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must send a clear statement to us (Future-CNS Andreas Siebert, Am Kirschfeld 13, 01239 Dresden, Fax .: 0351-21919664, eMail: as @ future-cns.de or as @ worldshop .biz) ( e.g. a letter sent by post, fax or email) of your decision to cancel this contract. You can do that for that
Use the attached sample withdrawal form, but this is not mandatory.

You can also electronically fill out and submit the model withdrawal form or another clear declaration on our website using a notification system. If you make use of this option, we will send you a confirmation of the receipt of such a revocation immediately (e.g. by email).

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.

We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract to (Future-CNS Andreas Siebert, Am Kirschfeld 13, 01239 Dresden). The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Model withdrawal form (not mandatory)

(If you want to cancel the contract, please fill out this form and send it back)

To: Future-CNS Andreas Siebert, Am Kirschfeld 13, 01239 Dresden
x I / we (*) hereby revoke the purchase contract concluded by me / us (*)
of the following goods (*) / the provision of the following service

(*)_______________________ Order number

x Ordered? on (____. ____. ________) / received? at the (____. ____ . ________ )

_______________________________________________ Name of the consumer (s)

_______________________________________________ Address of the consumer (s)

_______________________ Signature of the consumer (s) (only when notified on paper)

_______________________ date