Shipping and return

Your shipping packaging

Packages are usually delivered 2-3 days after receipt of payment with DHL or GLS (in Austria) with order tracking option and delivery with signature.

If you prefer to receive a cheap mail delivery, please select this shipping option for items under 18.80, but please note the significantly longer delivery time with approx. 4-7 working days.

Shipping costs include both loading and packaging fees as well as the actual postage costs.

The loading fees are fixed, whereby the transport costs vary depending on the total weight of the package, which is generally calculated on a flat-rate basis according to the purchase amount.

With regard to the sales packaging that we have filled with goods for the first time and delivered to private end users, our company has joined Landbell AG, Mainz, in order to ensure the fulfilment of our legal obligations under Section 6 VerpackV.

For more information, please visit the Landbell AGwebsite .

Landbell AG

We recommend that you combine several items into one order.

We cannot guarantee that two different orders will be merged, and therefore the shipping costs may be charged separately for each order.

However, an additional hint is possible and, if shipping is carried out at the same time, there is also a pro rata reimbursement for double calculation.

The shipping boxes are sufficiently large in size and their goods are well protected and environmentally friendly (with recyclable materials), jewellery and small parts mostly in silk paper and filled with wrapping paper if necessary.

In general, the rules of the respective shipping services and the legal requirements apply.