Shipping and returns
Your shipping Packaging
Packages are usually delivered 2-3 days after receipt of payment with DHL or GLS (in Austria) with order tracking option and delivery with signature.
If you prefer to receive a cheap mail-order shipment, please select this shipping option for articles under 18.80, but please note the significantly longer delivery time with approx. 4-7 working days.
The shipping costs include the charge and packing fees as well as the actual postage costs.
The loading fees are fixed, with the transport costs fluctuating, depending on the total weight of the package, which in general is calculated on a flat rate according to the purchase amount.
With regard to the sales packaging that we first filled with goods and delivered to private end users, our company has joined the Nationwide Bell AG for return systems of the state Bell AG, Mainz, to ensure compliance with our legal obligations after $6 ordinance.
Further information can be found on the website of the Bell AG.
We recommend that you combine several items in one order.
We cannot guarantee that two different orders will be put together, and thus the shipping costs? may be calculated separately for each order.
However, an additional note is possible and, at the same time, also a proportional reimbursement of costs for double calculation.
The shipping cartons are sufficiently wide-sized and their goods are well protected and umweldfreundlich (with recyclable materials) packed, jewelry and small parts usually in tissue paper and when needed filled with wrapping paper.
Generally, the rule of the respective shipping services and the legal requirements apply.